Tài Khoản Khách
ngày 24 tháng 10 năm 2024
Booked for three nights and am currently still at the hotel , the experience has been bad . First room we checked into was dirty, no drinking water , no robes , no baby cot as requested. I had to speak with reception staff 5+ times in order to get changed to another room. Happy with the room we were changed too. No milk alternatives at the breakfast buffet , we have been travelling around Oman and every hotel we have stayed at has had Soya milk, but it was not available here. No vegan options available at breakfast. Staff tried to give my 1 year old baby pancakes , I tried to explain no thank you, he cannot eat that due to being dairy free, yet the staff member did not understand and kept offering it. It’s absolutely unacceptable to offer a baby food without a parent saying it’s ok. Would not recommend staying here.
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